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Groups — overview

Groups are employee bundles you can use throughout Agenda: for shift planning, shared calendar views, group chats and targeted notifications. A group is not its own permission system — it’s a practical shortcut so you don’t have to assign everything to every employee individually.

What are groups for?

  • Shift planning — assign an appointment not to 5 individual people but to the “Cleaning team Köln” group.
  • Group chats — every member of a group is automatically part of the matching chat.
  • Notifications — send a push to every member of a group at once.
  • Reporting — hours, tours and orders can be reported by group.

Key terms

  • Group — a named employee bundle (e.g. “Glass cleaning”, “Field service Aachen”, “Sales”).
  • Main group — an employee’s home group. Every employee belongs to exactly one.
  • Secondary group — additional groups the employee is also a member of (e.g. for special projects).
  • Branch — a physical location. Groups can be branch-specific.

How to create a group

  1. Open Groups in the menu.
  2. Click New group.
  3. Pick a clear name.
  4. Optional: colour and icon (helpful for visual recognition in the calendar).
  5. Add employees — individually or via “all from branch X”.
  6. Save.

Example structure

A mid-sized cleaning company might have the following groups:

  • Main groups (unique per employee): “Glass cleaning”, “Floor cleaning”, “Office”, “Management”.
  • Secondary groups: “On-call”, “Weekend shift”, “Inventory team”.

This keeps shift planning, reporting and chats neatly sorted without complicated permissions.

Who uses groups?

  • Management defines the main structure.
  • Team leads shift employees between secondary groups to cover gaps.
  • Accounting reports hours per group for payroll.

Who needs which permission?

TaskPermission
See visible groups (your own + accessible ones)Low
Create / edit a groupMedium
Move employees between groupsMedium
Delete a groupHigh

Connection to other areas

  • Calendar — appointments can be assigned to a group instead of an individual — Creating appointments.
  • Chat — groups have a matching group chat by default — Chat.
  • Quick Invoice / Recurring contracts — group members can issue invoices based on their permission.
  • Team — the employee profiles themselves.
  • Invitations — bringing new people into a group.
  • Chat